Hi Niklas! What is most fun about working at Norditek?
- The best part is that we don't just sell machines off the shelf. We solve the customer's problem. Often we can do it in a different way than what the customer asks for and help them with a solution that they don't see themselves, because they don't know that there are lots of different ways to work with the material. It's great to see many different problems that companies have and to be able to help them recycle more material.
So what are customers asking for?
- For example, a customer may call in and say they want a particular machine. But instead of saying yes, it costs so and so, we say: - sure, what kind of material do you want to run? Since the materials often look different, we would like to see the material, we can do a test run and demo for the customer, adapt the plant and make sure it is good.
What else do you do at Norditek?
- I'm responsible for Norditek's facility in Fjärås, where all the machines going out to the field in southern Sweden land first. I make sure the machines are ready to do the job. Since we do a lot of different jobs, a lot of adaptation is often required. For example, the machines have to go out and sort construction waste and plastic, recycle excavated material, or crush stone. The jobs and problems look different, so it's not always right the first time and if it's not good, we may need to insert a new component. We go out and test or make a start-up, adjust, lab with parameters, adapt a machine or the whole concept.
What else do you do in services?
- We work with service all around Sweden as it is Our market. The country is far and we have offices in Umeå and Gothenburg with close cooperation between us and our service partners. In the service part, I also work with the development of local production, delivering spare parts, managing our telematics system with connected machines, etc. But above all, solving customers' problems in the field. This makes it a very versatile job with a lot of problem solving.
Now that Norditek is recruiting, who do you think the job is for?
- Someone technically interested, who thinks the recycling industry is an interesting place to be. We talk a lot about solving problems and there are short decision paths and easy to get help from colleagues in a smaller organization so it's not cumbersome. If you like to sit at the computer and talk to customers and solve problems, it's perfect. And if you like to develop the way we work, that opportunity is also available. We are growing and we have the will to invest a lot in development. We are a small company where a lot happens!
Thank you MacGyver!